Skilled Pursuit of Change.

Certification Programs

Choose the Certification That’s Right For You

IGT offers three tiers of certification that are specific to your position.

*Specialist certification required before Expert certification can be obtained.

**Specialist & Expert certifications required before Master certification can be obtained.

  • IGT University Specialist

    IGT Specialist

    This entry-level certification is for students who are new to the gaming industry or are transitioning to a new department. This is the first step in preparing students for fluid operation of either IGT EGMs or IGT systems.

  • IGT University Expert

    IGT Expert

    This intermediate-level certification further optimizes the way students proactively approach and bring solutions to existing IGT technology. Courses focus on best-in-class operations and service practices.

  • IGT University Master

    IGT Master

    This top-level certification is tailored for students seeking to expand their knowledge of IGT products to the highest available level. Students gain insight into emerging technology and attend seminars and sessions with IGT experts covering cutting-edge practices and IGT technology.

Accounting/Audit Operations

  • IGT University Specialist

    IGT Specialist

    AG122 – IGT Advantage® CTA Table Audit Operations
    AG145 – IGT Advantage® Machine Accounting
    EZ545 – EZ Pay® Accounting and Auditing

  • IGT University Expert

    IGT Expert

    AG112 – IGT Advantage® Patron Management Club Operations

    AG125 – IGT Advantage® Scan/Drop Utilities

    AG142 – IGT Advantage® Slot Operations for Supervisors (MA and FJP)

    AG142B – IGT Advantage® Intelligent Bonusing Floor Operations

    AG146 – IGT Advantage® Advanced Audit for Supervisors

    AG147 - MDMG Reporting

    EZ522 – EZ Pay® Soft Count Operations

    EZ535 – EZ Pay® Cashier Operations

    EZ546 – EZ Pay® Advanced Accounting for Supervisors

    *Specialist certification required before Expert certification can be obtained.

  • IGT University Master

    IGT Master

    AG110A – IGT Advantage® Patron Management for Supervisors

    AG140 – IGT Advantage® Slot Floor and Audit Configuration

    AG400 – IGT Advantage® Advanced System Administration

    **Specialist & Expert certifications required before Master certification can be obtained.

Cage Operations

  • IGT University Specialist

    IGT Specialist

    AG112 – IGT Advantage® Patron Management Club Operations
    AG130A – IGT Advantage® CTA Cage Operations
    EZ535 – EZ Pay® Cashier Operations

  • IGT University Expert

    IGT Expert

    AG110A – IGT Advantage® Patron Management for Supervisors

    AG130B – IGT Advantage® CTA Cage Operations

    AG130C – IGT Advantage® System CTA Banker Operations

    *Specialist certification required before Expert certification can be obtained.

  • IGT University Master

    IGT Master

    AG102 – IGT Advantage® CTA Configuration

    AG131 – IGT Rebates and Commissions Configuration: Integrated

    AG133 – IGT Rebates and Commissions End User: Integrated

    EZ501 – EZ Pay® System and User Administration

    TM120 – Table Manager Pit Operations

    TM125 – Table Manager Pit Management

    **Specialist & Expert certifications required before Master certification can be obtained.

Casino Marketing

  • IGT University Specialist

    IGT Specialist

    AG110C – IGT Advantage® Patron Management Charter Workbook

    AG112 – IGT Advantage® Patron Management Club Operations

    AG142B – IGT Advantage® Intelligent Bonusing Floor Operations

  • IGT University Expert

    IGT Expert

    AG110A – IGT Advantage® Patron Management for Supervisors

    AG110B – IGT Advantage® Patron Management Marketing Workbook

    EZ510 – EZ Pay® Marketing Operations

    *Specialist certification required before Expert certification can be obtained.

  • IGT University Master

    IGT Master

    AG103 – IGT Advantage® Patron Management Configuration

    AG113 – IGT Virtual Drawing Manager

    AG115 – Gift Points® Manager

    TR120 – Tournament Manager Configuration

    TR121 Tournament Manager

    **Specialist & Expert certifications required before Master certification can be obtained.

Pit Staff (Table Games)

  • IGT University Specialist

    IGT Specialist

    AG112 – IGT Advantage® Patron Management Club Operations

    TM120 – Table Manager Pit Operations

    TM125 - Table Manager Pit Management

  • IGT University Expert

    IGT Expert

    AG110A – IGT Advantage® Patron Management for Supervisors

    TM125 – Table Manager Pit Management

    *Specialist certification required before Expert certification can be obtained.

Players' Club Operations

  • IGT University Specialist

    IGT Specialist

    AG112 – IGT Advantage® Patron Management Club Operations

    AG142B – IGT Advantage® Intelligen Bonusing Floor Operations

  • IGT University Expert

    IGT Expert

    AG110A – IGT Advantage® Patron Management for Supervisors

    AG110B – IGT Advantage® Patron Management Marketing Workbook

    AG110C – IGT Advantage® Patron Management Charter Workbook

    *Specialist certification required before Expert certification can be obtained.

  • IGT University Master

    IGT Master

    AG103 – IGT Advantage® Patron Management Configuration

    AG113 – IGT Virtual Drawing Manager

    AG115 – Gift Points® Manager

    SBX104 – sbX Player Tracking and Bonus Manager

    SBX114 –  sbX Media Manager

    TR120 – Tournament Manager Configuration

    TR121 Tournament Manager

    **Specialist & Expert certifications required before Master certification can be obtained.

Security and Surveillance

  • IGT University Specialist

    IGT Specialist

    AG130A – IGT Advantage® CTA Cage Operations
    AG130B – IGT Advantage® CTA Cage Operations
    AG142 – IGT Advantage® Slot Operations for Supervisors (MA and FJP)
    AG143 – IGT Advantage® Monitor
    SBX111C – Event Monitor and Map Designer
    TM120 – Table Manager Pit Operations

  • IGT University Expert

    IGT Expert

    AG125 – IGT Advantage® Scan/Drop Utilities

    AG130C – IGT Advantage® System CTA Banker Operations

    EZ522 – EZ Pay® Soft Count Operations

    EZ535 – EZ Pay® Cashier Operations

    TM125 – Table Manager Pit Management

    *Specialist certification required before Expert certification can be obtained.

Slot Floor Operations

  • IGT University Specialist

    IGT Specialist

    AG142 – IGT Advantage® Slot Operations for Supervisors (MA and FJP)

    AG142A – IGT Advantage® Fills Jackpots Floor Operations

    AG142B – IGT Advantage® Intelligent Bonusing Floor Operations

    AG143 – IGT Advantage® Monitor


  • IGT University Expert

    IGT Expert

    AG112 – IGT Advantage® Patron Management Club Operations

    EZ500 – EZ Pay® Hardware

    EZ535 – EZ Pay® Cashier Operations

    *Specialist certification required before Expert certification can be obtained.

  • IGT University Master

    IGT Master

    AG140 – IGT Advantage® Slot Floor and Audit Configuration

    AG141 – IGT Advantage® Visual Slot Performance Tool

    AG144 – Mobile Data Access

    SBX111A – sbX Floor Manager

    SBX111B – sbX My Casino

    SBX111C – sbX Event Monitor and Map Designer

    **Specialist & Expert certifications required before Master certification can be obtained.

Systems Administration

  • IGT University Specialist

    IGT Specialist

    AG102 – IGT Advantage® CTA Configuration

    AG103 – IGT Advantage® Patron Management Configuration

    AG140 – IGT Advantage® Slot Floor and Audit Configuration

    EZ501 – EZ Pay® System and User Administration

    SBX110 – sbX System Administration

    TM101 – Table Manager Configuration and Administration

  • IGT University Expert

    IGT Expert

    AG112 – IGT Advantage® Patron Management Club Operations

    AG125 – IGT Advantage® Scan/Drop Utilities

    AG130A – IGT Advantage® CTA Cage Operations

    EZ522 – EZ Pay® Soft Count Operations

    EZ535 – EZ Pay® Cashier Operations

    SBX111A – sbX Floor Manager

    SBX111B – sbX My Casino

    SBX114 – sbX Media Manager

    TR120 - Tournament Manager Configuration

    *Specialist certification required before Expert certification can be obtained.

  • IGT University Master

    IGT Master

    AG104 – IGT Advantage® Bonusing Configuration

    AG105 – IGT Advantage® Intelligent Bonusing® (IB)

    AG114 – IGT Advantage® Marketing with the NexGen® Touchscreen

    AG131 – IGT Rebates and Commissions Configuration: Integrated

    AG133 – IGT Rebates and Commissions End User: Integrated

    AG400 – IGT Advantage® Advanced System Administration

    **Specialist & Expert certifications required before Master certification can be obtained.

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